Fee Breakdown

Fee Type

Fee Description

Transaction Fee - Bank Account

(Bank / Direct Debit)

Per transaction attempt via a bank account
AUS: BSB & Account Number
NZ: Bank Branch & Account Number
USA: Routing & Account Number
UK: Sort Code & Account Number

High Value Bank Fee ^

(Not applicable in the USA)

Additional percentage amount charged for bank account transactions over a certain threshold amount

Transaction Fee – Card

Per transaction attempt via card
(Visa, Mastercard or Amex – and Discover in USA)

Card Merchant Rate – Visa/Mastercard

Calculated on transaction value for payments from a Visa or Mastercard

Card Merchant Rate – Visa/Mastercard (International Card)

Additional percentage charged per transaction attempt via card via international Visa & Mastercard

Card Merchant Rate – Amex

Calculated on transaction value for payments from an Amex card

Card Merchant Rate – Discover

Calculated on transaction value for payments from a Discover card – only applicable for USA

Transaction Fee – POS ^

Per card transaction initiated via POS Terminal
(Visa, Mastercard or Amex)

POS Merchant Rate – Visa/Mastercard ^
(Not applicable in USA)

Calculated on transaction value for payments from a Visa or Mastercard via POS Terminal

POS Merchant Rate – Amex ^

(Not applicable in USA)

Calculated on transaction value for payments from an Amex card via POS Terminal

Transaction Fee – Bpay ^

(Only applicable in the Aus)

Charged per BPay transaction

Transaction Fee – Bpay (Card) ^

(Only applicable in the Aus)

Charged per BPay transaction paid via Visa or Mastercard

Real-time Transaction Fee - Card (Rejection) ^

Charged per real-time rejection – can only be paid by business

Transaction Fee - Rejection (Bank Account)

Charged per rejection from a bank account

Transaction Fee - Rejection (Card)

Charged per rejection from a credit card

Setup Fee - Data Storage and Compliance

Charged out once only per new Payer record

Transaction Fee - Refund Fee ^

Charged our per refund processed

Settlement Fee ^

Charged per settlement of funds to your business

Minimum Monthly Fee ^

Charged out per month if minimum threshold of fees generated is not met. If minimum amount is exceeded, the fee is waived for that month

Business Annual Fee ^

Charged out annually from date of account set up

Communication Fee ^
(Applicable if Payer Communications function is enabled)

Charged per communication (Email or SMS) that is sent to your Payers

Transaction Fee – Resubmit (Card) ^
(Applicable if Resubmit Rejections function is enabled)

Charged per resubmission of rejected recurring card transaction

Fraud Monitoring Fee - 3DS Transaction Fee ^
(Applicable if 3D Secure function is enabled)

Charged out per real-time transaction